Privacy Policy
Russell Glen | 1722 Routh Street, Suite #115, Dallas, Texas 75201, US
Effective Date: July 15, 2026
Russell Glen (“Russell Glen,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and safeguard information when you visit russellglen.com (the “Site”), contact us, or communicate with us by phone, email, or text message (SMS).
1. Information We Collect
We may collect the following information when you voluntarily provide it to us — for example, when you fill out a form on the Site, request information about a project or partnership opportunity, or communicate with our team:
-
Contact information, such as your name, email address, mailing address, and phone number
-
Business or inquiry details you choose to provide, such as your company name, the nature of your inquiry, or partnership interests
-
Communication records, including messages you send us by email, phone, web form, or SMS
-
Basic technical information collected automatically when you browse the Site, such as browser type, device type, pages visited, and general usage data collected through cookies or similar tools
2. How We Use Your Information
We use the information we collect to:
-
Respond to your inquiries and requests
-
Provide information about our projects, developments, and partnership opportunities
-
Send communications you have requested or consented to receive, including email and text messages
-
Schedule and confirm appointments, meetings, or follow-ups
-
Improve the Site and our services
-
Comply with legal, regulatory, and contractual obligations
3. SMS / Text Messaging Privacy
If you provide your mobile phone number and opt in to receive text messages from Russell Glen, we will use your number solely to send you the communications you have consented to receive, such as replies to your inquiries, appointment reminders, project updates, and, where you have separately consented, informational or promotional messages.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services, whose role is limited to enabling delivery of the messages you have requested.
You may opt out of text messages at any time by replying STOP to any message you receive from us. You may reply HELP for assistance or contact us using the information at the bottom of this policy. Message and data rates may apply, and message frequency varies.
4. How We Handle Your Information
Russell Glen does not sell personal information. We do not disclose your personal information to outside organizations for their own marketing or promotional purposes. Your information is used internally by Russell Glen and, where necessary, by service providers who perform support functions on our behalf — such as website hosting, customer service, communications delivery, and scheduling — and who are permitted to use that information only to perform those services for us.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
We may also disclose information when required by law, regulation, legal process, or governmental request, or when necessary to protect the rights, property, or safety of Russell Glen, our clients, or others.
5. Cookies and Site Analytics
The Site may use cookies and similar technologies to support basic functionality and help us understand how visitors use the Site. You can adjust your browser settings to refuse cookies, though some features of the Site may not function properly as a result.
6. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, respond to your inquiries, maintain business records, and meet legal and regulatory requirements.
8. Children’s Privacy
The Site and our communications are intended for adults and business audiences. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has provided us with personal information, please contact us and we will delete it.
9. Your Choices and Rights
You may request access to, correction of, or deletion of the personal information we hold about you by contacting us using the information below. You may unsubscribe from email communications using the link included in our emails and may stop text messages at any time by replying STOP.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date above and post the updated policy on this page. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
Russell Glen
1722 Routh Street, Suite #115, Dallas, Texas 75201, US
Phone: (214) 247-6800
Email: info@russellglen.com